Archive for the 'Advertising' Category


Appearances of Das Unheimliche in popular advertising and marketing.



The Vytorin Double: You Are What You Eat and You Eat What You Are

by Michael Arnzen ~ September 7th, 2009

Vytorin is a single pill — a drug that combines two different medicines (Zetia and Zocor) to combat the two kinds of cholesterol (generally called “good” and “bad” cholesterol”) which they identify as coming from two different sources (“food & family”). As Time magazine reports, there may be truth in these claims, and also problems with it — but the effectiveness of the drug is not my interest. Instead, I want to focus on how all these “dualities” — of medicine, cholesterol, and its origin — are overdetermined in the advertising, repeating some strangely familiar structures of the Uncanny that we often find in consumer culture. Similar to products like Wrigley’s “Doublemint” Gum, Vytorin lends itself to a marketing campaign that actively employs the figure of the double (der doppelganger) to draw the attention of the consumer. As I argue in The Popular Uncanny, in mass marketing and advertising the structures of the Uncanny often become ambiguously attractive and repulsive representations, reflecting our ambivalent anxieties about consumer culture. Here, the idea that “you are what you eat” is taken quite literally. It’s kind of cute, the first time you see it, but in the endless stream of associative pairings between people and food, one becomes progressively convinced that there is something universal about these claims, and that, perhaps, all food mirrors people (and vice-versa). While this ad — like most pharmaceutical advertising — projects a wish for a miracle cure, the use of doubling is so overdetermined that is also uncannily disturbing, if only because these matings feel predestined and beyond our control.

In the YouTube video above — from Vytorin’s infamously clever television campaign a few years ago — the ad showed a series of screens in which a diversity of overtly costumed actors are associated (first by “dissolves” into a single universal plate, then in panels, side by side on screen) with tasty foods and fancy dishes. The overt correspondences between body morphology, fashion choices, and food dishes is quite striking; the symmetry in design and the patterned replication of color schemes across the frame is orchestrated in a way that one simply cannot overlook the “double” message: people are food. Physical traits as well as personality are “naturally” reflected by our choice in food products. We are what we eat; and in the case of cholesterol, it can kill us, because we can’t help ourselves, and the inheritance of our family lines only affirms this.

This visual personification of ice cream and waffles and hot dogs is more than just clever ad design. Here we have an example of uncanny doubling, but it is different than the traditional “doppelganger” in that we are presented with a live human being whose “alter ego” is the food product — an inanimate (or in the case of meat, dead) object on a plate…a double which the living implicitly consume.

There is a subtle cannibalism at work in the dreamlike psychology here. If you see a scrumptious pile of pancakes in one shot, you probably don’t want to eat the person they associate with it, but the implied message is that these people consume these projections of themselves (and perhaps more subtly, vice-versa). Vytorin is suggesting that some people are “naturally” attracted to foods, no matter how artificial or prepared they might be — and by showing these associations in a lengthy series, subtly argues that this compulsory food choice can be generalized as a “compulsion to repeat” that is, simply, human nature.

The double is the “harbinger of death” and Vytorin presents itself as a cure not for cholesterol, per se, but for our anxiety about our predestined fate. If it is “natural,” moreover, then it is “healthy,” and a manufactured pharmaceutical company obviously benefits from framing itself as a “natural” cure or preventative medicine. Commercial pill brand names often pun on our desire for infinite life and health (as I have argued elsewhere about the pain reliever, Aleve). The name “Vytorin” even sounds life-giving in its prefix (“Vyt-”, implying “vital,” as in “vitamin”), before it battles choles-”tor”-al with its “statIN”-based formula. But beyond that, in the ad, the focus on the communion of “food” and “family” transforms the scary point it makes about the origin of cholesterol into a story of “organic” harmony and healthy wish-fulfillment. All these implicit health claims drive home the subtle message that Vytorin is a healthy choice, enabling you to go ahead and eat whatever you like, because it is your destiny, your nature, and the pill fits into this schema as natural law.

Of course, no matter how healthy and uplifting the product might sound, or even be, the ad benefits, too, from fear, as all advertising does — and with most medical advertising, the fear being alluded to here is the fear of death. If you look like a egg salad, and you compulsively eat egg salad, you are only one step away from becoming the equivalent of egg salad. The blurring of boundaries between signifier and signified is an ambivalence that is both cutely humorous and darkly scary. The harbinger of death is the uncanny double.

Save Your Life: Clone It

by Michael Arnzen ~ June 8th, 2009

While doing a little holiday shopping last Fall (on the occult-sounding ritual known as “Black Friday”), I spotted a bargain and caved in, buying something for myself. I purchased a gigantic external hard drive — with a Terabyte of space — to archive my files: a Maxtor OneTouch 4. Imagine my surprise when I opened the box and discovered that every item in the box came in a baggie that was sealed with a sticker that read, simply, “Save your life.”

For a moment — just a moment — I was struck with a sense of the uncanny. It felt like a message from beyond, portending doom. Or just a really ominous fortune cookie.  The syntax and rhetorical stance of the slogan didn’t help.  The surprise of being directly addressed by the unexpected stickers was felt as commanding to me; the urgency of the claim sounded more like “Run for your life!” than “Save it.”

The feeling of being caught off-guard like this, of encountering presence where one expects absence, is entirely uncanny.

Usually when I buy a product, I’ve been so saturated by packaging and advertising slogans beforehand that things like this don’t catch me off-guard.  This was more like a Jack-in-the-Box of advertising. I decided to look into this campaign a little bit.

In their brochure, Maxtor makes the pitch for their product in a language that feels like a thinly veiled death threat:

Save your life.

We are nothing more than the sum of our experiences. The pictures we take. The music we love. The work we do. This is how we are cataloging our existence. These are our lives. Everything we capture, share and create adds to us. And anything lost takes a piece of us with it.

Forever.

And forever means forever.

If that doesn’t sound like a death threat to you, try reading it again, out loud, using the voice of one of the cast members from The Sopranos, and you’ll see what I mean.

“Save your life” is a brilliant marketing slogan for a manufacturer of hard drives who wants you to buy their “peripheral” so that it becomes “central” to your computing life. Obviously, backing up your work to a storage archive is a superlative idea, especially if you are creating documents that need to establish evidence of some kind. Since buying this drive, I have come to rely on it to archive my files (including the very document I am typing right now!), so I don’t mean to suggest that the product is not a life-saver.  But in the bigger picture, one has to ask: do the trace recordings of your experience — embedded in such things as photos and audio files and to do lists — really constitute “your life”?

Of course we say things like this casually all the time.  I know several people who call their cell phones their “lives” since it contains information and data crucial to their jobs and daily routines.  A “life” — when used in a generalized context, like Maxtor’s slogan – could mean a “social” life. Or a “family” life. Or a “meaningful” life. Or a “spiritual” life.

But “Save your life”? Maxtor’s advertising campaign is a cautionary phrase; their substitution of a period for an exclamation mark at its terminus does not fool me. The company is saying that my life is at risk. The obsidian tombstone-like appearance of the product — a Kubrickean black obelisk — reminds me of the ticking clock.  My data is going to die if I don’t act fast.

obelisk-maxtorThe implication, of course, is that you — the consumer — can “lose” your life if you don’t back it up. This is the threat of document-centered culture. But on a psychosocial level, the implication is also that you are always already dying (or perhaps your social/family/spiritual life is on the wane) — and that, if you’re willing to pay the right price, consumer goods can save you.

Indeed, we accumulate so much anymore that it is downright scary.  We can end up  “spending” our lives saving things so obsessively.  The bloggers at A Wider Net noticed that, as part of their ad campaign, Maxtor set up displays in airports that strongly visualize how much of our files we put on our computers.  Here’s the monstrous music display that concretely represents the number of CDs you can store on a typical laptop:

cdpile-maxtordisplay

We answer the threat of death — or massive loss — with the uncanny, and often respond in irrational ways. Sometimes it is made manifest in the compulsion to repeat. At other times is felt in the urgency to hold on and collect objects in a shopping spree. With our data — our proof of life in postmodern culture — we “save” it by “backing up.”  But with many of us, it goes beyond merely copying and archiving a secondary file.  It is “saving” through “mirroring” a hard drive in its entirety. And subsequently cloning your life as it appears in data.  It is the first step into obsessive “lifelogging.”

Black boxes indeed.

Chewing Gum of The Future

by Michael Arnzen ~ March 15th, 2009
Live a Little Longer with Big Med

"Live a Little Longer" with Big Med

My wife, Renate, recently submitted the entry above to Wired magazine’s latest “Found: Artifacts from the Future” contest, which asks readers to predict the future of chewing gum with photoshopped gumpacks.

Also on the site is Octuplemint — a parody of the most popular of uncanny of gums, Doublemint.

For me, gum is an interesting product to study, because it is a very cheap consumer good that is not exactly consumed:  it is chewed, yes, but it is also (usually) spit out, and replaced by another one.  Thus it is a potent icon of the essential “empty” value of a commodity.  And because its benefits are really nothing more than flavored saliva, its appeal is almost solely a result of highly manipulative advertising, which promises so much more than the item can really deliver.  “Eclipse” gum might promise to “hide” one’s bad breath — and perhaps it does so effectively — but its very name and “space age”-looking package taps into our cultural awe (and primitive fear, perhaps) of the sublime lunar eclipse.

Big Red’s catchy jingle ["Kiss a little longer, hold hands a little longer, hold tight a little longer.  Longer with Big Red..."] seems to promise not only fresh breath but an enhanced level of intimacy (reminiscent of a product pitch like the one done by Viagra!).  But even more fundamentally, what the jingle and package is really suggesting is that a stick of gum can magically extend time itself:  “make it last a little longer.”  This is not simply the employment of a “weasel word” (“longer” — longer than WHAT?).  This supernatural promise of advertising (see Raymond Williams’ “The Magic System”) is also the sort of incantation that summons the uncanny in so many popular consumer goods that we no longer even see them critically; instead, we playfully sing along.

Thus, Renate’s “stem cell” enhanced cancer-fighting gum — which sounds like something out of a science-fiction novel — is right on the mark:  “Live a little longer…with Big Med.”  This is what “Big Pharma” incessantly promises, too, in its myriad campaigns for the latest pill or patch or implant.  While it is true enough that medicine can indeed support a healthy, longer lasting body — and possibly one day even offer a cure for cancer like Big Med — the truth is that consumer goods always promise more than just long-lasting experience.  They promise everlasting life, for a price.  This is the heresy of the commodity fetish.  Don’t swallow it.

The Uncanny Valley of Advertising

by Michael Arnzen ~ January 23rd, 2009

Russell Davies describes the invasiveness of advertising as approaching its own “uncanny valley” in a Nov 2007 post on his blog, advertising practitioner:

It seems like we’re about to enter a period where our digital lives will be full of the online equivalents of those messages you find on your television when you check into a hotel; always welcoming someone who’s got a name a bit like yours. Never actually your name. And you wish they just hadn’t bothered, you wish they’d just issued a general, warm welcome and not tried to connect at a level they just didn’t really feel (because if they’d have really felt it they’d have made sure they’d have gotten your name right.)

This online marketing revolution is going to generate quite a lot of these creepy feelings. We’re going to be wondering how companies know so much about us, why they’re talking to us in such a familiar way and how come they get everything just slightly wrong. At this point we might find ourselves responding more favourably to those brands and advertisers that can master the compelling generalisation and the universal truth. We might remember that great communicators can connect with millions by knowing only one thing about us, that we’re all people.

The loss of boundaries between private and public is often felt as an uncanny threat to the ego. Here the paranoid sense that secrets have been uncovered by monolithic, nameless marketers — lurking behind the anonymous slush of daily messaging like ghosts — is described in a progressive way. I hope advertisers listen to this truth, while remaining sensitive to the dangers of overgeneralization (or “compelling generalisation and the universal truth”). Advertisers will still be seeking the transcendent signifier, the godlike omnipotence, that lends them supernatural power and psychic presence where they otherwise have none. Advertising cannot survive without the magic system in the 21st century, even when it is “on demand.”

Smoking Stunts and Growths

by Michael Arnzen ~ December 19th, 2008

roy_castle_3

Wow!  This image from the Roy Castle Lung Cancer Foundation’s (UK) anti-second hand smoke campaign stunned me for a moment, with its visual echo of my recent post about the website, Photoshop Disasters. (Via the excellent advertising watchblog, AdGoodness).

In that original post, I wrote:  “We always already understand that advertising is manipulative and fake, and yet when the flaw appears, the optical illusion is shattered — the collision of consumerist fantasy against marketing reality is sometimes felt as a return of a repressed desire.”

My thinking presupposed that such freakish bodily anomalies as the giant hand image above were accidental, like Freudian slips.  Here the freak skewing is intentional and inherently artistic.  Why might it still strike one as uncanny? 

Perhaps it is the various contradictions embodied in the image:  the smoker’s fantasy (smoking makes one look younger, feel relaxed,  sophisticated, etc.) is at once contradicted by the way smoking “stunts” growth and can lead to birth defects.  And it’s not just the body anomaly that triggers these feelings and negative affect. Note the empty coat hanger dangling from the knob, right beside the smoking girl, dressed in an outfit that calls attention to itself with its bold color in a sparse white room. She herself is positioned in a mirror image of that dead white space, where another knob would be (behind her head).  Her shadow seems to be peeling away from the hanger.  The implied idea is a sort of before-and-after effect:  if the smoking continues, the narrative suggests, she will soon be “out of the picture” (reinforced by the absent mother off screen who the kid is implicitly glaring at).  The empty room with its bare wire hanger is a harbinger of death.

A powerful use of Photoshop to make a point.  See the other photographs in the campaign for full impact.  Or check out AdGoodness’ “weird” category.

Parade Floats and the Uncanny

by Michael Arnzen ~ November 27th, 2008

Here in the USA, it’s Thanksgiving morning.  The annual Macy’s Thanksgiving Day Parade in NYC is just getting started, and while I’ve never been a fan of parades, one can’t deny their significance in both small town culture and in big city holiday fests, alike. The news media treat them like spectator sports. For the event in NYC, millions attend – and millions more watch on television.

The spectacle of the parade “float” has always amused me. There are many variations and technologies put into practice for these objects, from novelty floats to “balloonicles” — and many of them are fictional characters from animation history, appealing to children; chief among them are animal figures, simulacra of the actual animals which used to be carted down the street (ala circus parade). The aesthetic of “balloon animals” sends us back to our childhood, here returned larger than life and, often, animistically empowered.

Which is another way of saying that these moving platforms and inflated creatures don’t merely “parade” down the street: they spectrally float, seemingly on their own accord, and their creators do all they can to hide the mechanics that move them. Parade floats and balloons glide down main street, like stages built upon magic carpets or gigantic ghosts. The spectrality of the parade float is what lurks behind the laughable logic of the possessed Stay Puft Marshmallow Man (pictured above) who attacks Dan Ackroyd and crew in the horror-comedy, Ghostbusters (1984). Parades command attention because of the communal fascination with public spectacles, and the human feats of greatness (from celebrities to heroes to marching bands) compete against spectacles of technological wonder and art. Parade floats are in every way an exhibition of the popular uncanny.

I first began thinking seriously about this notion during an ad I witnessed at the movie theater last week: a rerun of the following Coca Cola Ad aired during the 2008 Super Bowl:

In this advertisement, cartoon characters (Stewie Griffin and Underdog) virtually fistfight over a Coke bottle, careening against buildings and bouncing off one another in ways that look “realistic” — yet also impossibly conscious of what they are doing. It is a neat trick of camera work and choreography (even if one assumes CGI is involved, the trickery is pretty savvy), lending the floats a sense of autonomy in their motivated quest to beat each other to the prize: a bottle of coke. A more peaceful and happy Charlie Brown comes almost out of nowhere to steal the bottle away from the distracted pair, his permanent grin expressing his glee. In the final frame, the Charlie “has a Coke and a smile.”

There’s a lot more going on here than first meets the eye. For instance, the ad uses a lot of “reaction shots” of human beings looking up to the sky or out of their skyscraper windows, which makes the constructed scene appear to be “really happening” in the city. One might even miss, in all of these reaction shots, the inside joke to fans of the Peanuts comic: right before Charlie Brown wins the day, a little brown-haired girl walks in the city park, looking up to the sky while holding a football, as if she was Lucy (known for pulling the ball away from Charlie just as he kicked at it — sending him flying in the air and landing flat on his back. This joke doesn’t just give give Charlie his wings — it elides the difference between human and non-human, real and imaginary, in the few seconds it appears on air. Film, of course, does this anyway: actors are not “really” there before us, but trace images, recorded in light and rendered larger than life.

Even more puzzling: the Coke bottle itself, a float, a commodity as big as the characters who seek it. Clearly it is far too much to consume in reality — yet they are driven to drink it. Unlike the other balloon creatures, it does not act in human ways, but instead seems to function more like a symbol that is preordained to magically find its way to Charlie’s hands. That is, it is a transcendent signifier for the commodity itself that they all represent.

This is all fantasy, framed to pitch a product by processing cultural icons that include not only the floats, but also the “larger than life” setting of the city itself. There may be an uncanny echo of the Sept. 11th terrorist attacks operating in the political unconscious beneath this Coke advertisement. The “soft” bounce of these objects from childhood against skyscrapers may reflect a repressed fear of air attack on the city, here returned to the television screen as something akin to a childhood memory, a flight of animated fancy. The only people “threatened” by the horror of the giant balloons are those who aren’t paying attention to the spectacle in the streets, caught off guard. Perhaps I’m reading too much into the simple ad, but the imagery is striking.

The above image — appearing only for a second on the screen — seems to align Coke with the majesty of the city’s greatest icons. But it also implies so much more than that, especially given the context of “fighting” that it is embedded within. And in the image above, what are we to make of the clouds — the two lines like tracers of exhaust from two airplanes — arcing behind (or toward?) the Chrysler Building, while the shot as a whole is uncannily framed by two other “twin tower”-like buildings? I think it is patently obvious that this image is about fear as much as it is about fantasy.

One must wonder what the narrative of this ad might be saying about consumerism in relation to such cultural anxieties as global terrorism. Does it suggest something about competition, world trade, and terrorism? Is America the Charlie Brown, fooled by so many Lucies, so many wars? I’m not sure what it means, exactly, but I think there is some bottled up anxiety in this advertisement, felt as uncanny when it is uncapped and released.

Photoshop Disasters and the Fantasy of Picture Perfection

by Michael Arnzen ~ November 15th, 2008
A 'Photoshop Disaster' appears in an old Sears Catalog

Photoshop Disasters is a funny weblog that collects flawed design elements in advertisements and elsewhere (like the above image from a Sears Catalog).

The accidental amputations, bizarre hands, and other forms of freakish anatomical blunders strike a viewer as uncanny when you spot them in what would otherwise be a “picture perfect” advertisement. We always already understand that advertising is manipulative and fake, and yet when the flaw appears, the optical illusion is shattered — the collision of consumerist fantasy against marketing reality is sometimes felt as a return of a repressed desire.

Pop Song as Product Placement: Doublemint “Forever”

by Michael Arnzen ~ August 31st, 2008

If you watch the latest Doublemint gum TV commercial — featuring Chris Brown dancing in the dark with the product’s new “slim” package — you might be wondering:  gee, that song and dance is nice but what happened to the infamously kitschy jingle and the wholesome set of twins? 

The ad itself is a twin:  it almost directly mimes the dancing silhouettes of those iPod TV commercials in its use of lighting, illuminating the pocket-sized product with its magical tracer lines that string back like earbud lines.  I have discussed the uncanniness of the iPod marketing previously on this blog; here the gum is imbued with a sort of magical power in that it seems to dance along with the dancer, spinning on his finger. 

But what’s more, it is also a media doppelganger:  the song is by Chris Brown, whose “urban” Doublemint jingle was commissioned by Wrigley’s with the full intention of being reproduced as part of a separately-released R&B song (called “Forever”) by Brown for his 2007 album, “Exclusive.”  The Wall Street Journal explains:

Other than the “double your pleasure” line, the lyrics to the song and the TV jingle are different. But the melody and the music behind it are nearly indistinguishable. A 60-second radio ad scheduled to air starting Friday further blurs the line between the song and the commercial. It starts with a section of “Forever,” and moves seamlessly into lyrics promoting the gum. “I’ma take you there, so don’t be scared,” Mr. Brown sings. “Double your pleasure; double your fun. It’s the right one, Doublemint gum.”

The campaign was conceived and executed by Mr. Stoute, a former senior executive at Interscope Records who counts rapper Jay-Z as a partner in his business. The idea was to connect the hit song and the jingle in listener’s minds. That way, Mr. Stoute says, “by the time the new jingle came out, it was already seeded properly within popular culture.”

Similar campaigns also took place with jingles for Juicy Fruit and Big Red. Although rap has always engaged in the art of cultural appropriation (referencing consumer goods to comment on mass culture or to appropriate the power of the dominant discourse for their own use on the margins), here the planning and deal-making that goes on behind such crass commercialism gives one pause. The literary form of “allusion” (an intertextual referencing strategy already widely practiced in the hip-hop) is not used to make an artistic statement of any kind, but is instead a prefabricated ruse, calling the integrity of the songwriting (if not the writer and the industry itself) into serious question.  At best, the stunt is redeemable as a sort of inside joke: Brown could be winking at us, suggesting that all music is commodity anyway, so what’s the difference?  Might as well make a buck, and one might excuse Brown’s selling out as yet another symbolic appropriation of the dominant culture by the marginalized. But at its worst, Brown’s jingle is the music industry’s desperate attempt at something akin to product placement in the movies: a orchestrated attempt to “plant” a cultural reference in the bald interest of breeding brand familiarity and loyalty for a commercial product.  Either way, a listener should feel cheated, I think, because it’s clear that there is advertising revenue at play here that cuts across markets which would otherwise be kept separate…unless, that is, one thinks of music as freely available as commercial TV.

I’m not writing this just to damn the campaign, but to show how tropes of the uncanny often function to wow us in order to make a spectacle out of consumerist fantasy. There’s little difference, ultimately, between Chris Brown choosing Wrigley’s Doublemint for his “dance partner” and any athlete who accepts a product endorsement on his uniform. But on a broader, cultural scale the signs become detached from their products and float freely in a quest to saturate the audience’s memory. When the boundaries between art and commerce are erased, tropes of the uncanny often become the method of erasure — and when the click of recognition hits us between the two texts we respond with a sense of deja vu that seems supernaturally predetermined. Clearly, it is not supernatural — it is, simply, a pretty savvy marketing scheme — but what it ultimately does is reify the “power” of the advertising industry as a “magic system” (as Raymond Williams theorizes it). As I show in the first chapter of The Popular Uncanny, Wrigley’s gum campaign has a long history of accomplishing this, with its doppelganger twins and its never-ending quest to get consumers to “remember this (w)rapper.”

The song hit #3 on the Billboard charts. There are direct gum references in the song and also in the music video, such as when Brown pops a stick of gum that almost “magically” launches the fantasy sequence in its opening segment. The ad at the top of this entry uncannily is resurrected in various light tricks in the video, as well, in which Brown “dances forever.” In the video, his partner is a woman; in the ad, a consumer product — are they not therefore fundamentally equated as ‘objects’ of pleasure in this intertextual way?

Chris BrownNew MusicMore Music Videos

Enjoy Uncertainty: Randomization and the Uncanny iPod

by Michael Arnzen ~ August 2nd, 2008
iPod Shuffle ad asks consumers to "Enjoy Uncertainty"

iPod Shuffle ad asks consumers to "Enjoy Uncertainty"

Although the iPod shuffle is now an mp3 player that is the size of a postage stamp, the advertising campaign for the device — back in 2006 when it was the size of a stick of gum — asked consumers to “Enjoy Uncertainty.”

I can think of no better mascot for the popular uncanny.  Typically, uncertainty is associated with fear, anxiety, dread, and all things terrifying — indeterminacy is the Other to the certitude of intellectual mastery.  However, there can be pleasure in the unexpected – a “pleasant” surprise — and this is the crux of Apple’s iPod campaign, which is selling a product that literally “shuffles” (or “randomizes”) song files in unexpected and uncanny ways. 

The “random” function of listening to music is nothing new, of course.  Ever since I first saw a CD player (let alone a jukebox), I’ve seen this ability — and of course ANY item that can be indexed can also be randomized.  You can close your eyes and randomize your tunes.  Almost any commercial music player (CD or mp3) can be set to randomize.  While you can “certainly” set up a play list and know exactly what you’re going to listen to on a Shuffle, it’s true that the Shuffle can pull random songs off of a hard drive and mix them up on the device so that you’ll never know what you’ll get when you listen to it.  But we experience the uncertainty of randomization and the unexpected when we listen to the radio, too, so something else is going on here. 

The marketing of the iPod attempts to package the tropes of the uncanny in both subtle and over ways that overdetermine the ambiguity between the familiar and unfamiliar in order to HIGHLIGHT its “magical properties” as a commodity.  The iPod device itself is so alien in its flat “obelisk” design and lack of external readouts that we need to be sold on its symbolic power as much as its actual capabilities.  As a consumer object its familiar dial/wheel is still radically unfamiliar in that it appears to resemble a remote control for something inexplicably not present — a dismembered part of a missing whole — a partial limb of a larger organism (and it is indistinguishable from the “Apple Remote” in fact).  You can’t see any readouts or windows on the device to know what songs are coming.  You can’t know what’s coming when you press its buttons, either.  It is, in effect, a pure randomizer — like a magic wand that can conjure something unexpected-yet-ostensibly-enjoyable.  It’s almost like they’re selling the remote without the TV.  Apple is selling the potential of “chance,” mediated by the very act of randomization its technology enables, as something magical, so listeners can experience the uncanny surprises time and again.

From my perspective, the ‘uncanny’ elements of the packaging are most evident in the TV commercial for the Shuffle, which features the familiar “dancing silhouettes” (aways like ghosts) who dodge the threatening approach of those animated two double lines.  The music implies that these random attacks are fun, but to me it appears a little frightening as those unstoppable lines keep coming, worming their way out from the corners and borders of the frame as if virtually charging at them on their own accord. 

The uncanny TV ad for the Shuffle.

The uncanny TV ad for the Shuffle.

In the entire merchandising of this product, the “strange familiarity” of the iPod is reinforced by the familiarity of the graphic design.  As designer Stephen P. Anderson astutely points out in an entry on his blog, the iPod Shuffle alludes both subtly and directly to the marketing of Wrigley’s Doublemint Gum.  From the “gum stick” design of the device (whose instruction manual actually (jokingly?) warns users not to chew it!) to the way its packaging employs double arrows (employing the familiar “random” icon of interlaced arrows from iTunes) and shades of mint green to draw on our common social perceptions, the shuffle is one consumer product alluding to another famous consumer product, in the interest of being both “familiar” and yet “strange.”  The allusion is to Doublemint gum — a product whose packaging and advertising I align with the doppelganger in my book on The Popular Uncanny – simply amazes me.

What does it mean to “enjoy uncertainty”?  The pleasure of experiencing the “uncertainty” of an mp3 playlist is actually more likely an experience of unexpected recognition or synchronicity.  For one thing, the source for the songs is known so a listener will not be surprised to hear Peter Frampton “come alive” on their iPod if they own that CD.  Instead, they may have forgotten that they own Peter Framptom — that his music is lingering in one’s archive like the dead — and his music will become reanimated by the iPod.  The “a-ha” moment of hearing Frampton “come alive” again is like the logic of the return of the repressed. 

My point is that the way we interface with the media is very much analogous to the way we interface with our own memory banks.  The technology is treated as organic, anthropomorphic — and given “supernatural” agency because of it.

There are algorithms at work behind the randomizing process, but we wish they were something else, because recognizing the pattern removes the thrill and the irrational belief that underpins the random surprise.  Consider how a listener at City of Sound describes it:  ”I love the white-knuckle ride of random listening. I’m currently enjoying the odd effect …Sometimes the random effect delivers a sequence of music so perfectly thematically ‘in tune’ that the sense that iTunes just knows is quite unsettling.”

A related “a-ha” moment that City of Sound is referencing here is the anticipatory glee of hearing how songs thematically concatenate — that is, how there seems to be a “hidden logic” between the song order, where the messages seem to be ordered with a purposeful coherence, or that there is a “hidden” will in operation, spelling out a secret message.  Like, if Peter Frampton’s “Do You Feel Like I Do?” is followed — randomly — by a song that sounds like an answer (James Brown’s “I Feel Good”), an ironic response (Morris Albert’s “Feelings…nothing more than feelings…”) or even just another logical follow-up (“Do You Really Want to Hurt Me?” by Culture Club).  It’s as if the ‘god in the machine’ is our own private DJ, mix-mastering a secret subtext. We imagine a human agency where there is only random chaos, granting the device the godlike powers we wish it had … but we know that these are really projections of our own desires and our own logic, reflected back to us when we weren’t prepared for it– an unexpected instance of the “omnipotence of thoughts.”

Is the message that we should “enjoy uncertainty” because we have no choice?  Is it a command in the imperative voice, or a plea, or simply a symptomatic response to the illnesses of our age?  Do these products assuage our fears, or pray on our insecurities?  Perhaps, after all, marketing gimmicks like these mean nothing, but Mapping the Marvelous marvels over the Shuffle in a profound way:

while the iPod shuffle slogan “Enjoy uncertainty” has prompted many ironic comments on the reliability of the device, for me it’s pure genius…I’m pretty sure that at some point, in retrospect, the iPod shuffle will be considered the icon of an age characterized by insecurity and the uncertainty of knowing.

Bread that Talks

by Michael Arnzen ~ July 24th, 2008
Bread that Talks

Bread that Talks

Obviously, no one believes bread can talk. But Schwebel’s ‘taliano — “The Bread with the Foreign Accent” — would like us to believe its Italian bread has an identity so Italian that it can speak to us. 

I used this example in my recent lecture at the Alpha Science Fiction & Fantasy Workshop for Young Writers, arguing that fictional “fantasy” is everywhere around us – and that the Uncanny is the genre of our everyday lives, lurking in messages like this that we see so often in popular culture that we’ve become immune to them. 

Part of my reason for bringing this up was to suggest that creative writers should be on the lookout for messages like these, because everyday life is ripe with concepts that can prompt ideas for fantastic tales.  Another reason I raised this matter was to discuss the differences between fantasies in advertising and fantasies in stories:  and the difference, we agreed, was that stories provide meaning to our lives, whereas consumable goods simply pretend to do more than they really can, in a quest for profit and attention. They use not only consumer fantasy, but also tropes of the literary fantastic and the uncanny to persuade us…into not only making a purchase, but also to develop a sort of brand loyalty. They accomplish this by anthropomorphizing their objects and framing them as living creatures just like us, with personality and voice.

We don’t believe it. We have, in Freud’s words, “surmounted” our infantile belief in the “omnipotence of thoughts” — the anthropomorphic and animistic fantasy that would allow something like dough to be more like man than flour and water. But we suspend disbelief anyway, because the regressive “inner child” still wants to believe and the unconscious will believe whatever it wants to in a quest to consume.

I didn’t go too far into psychoanalysis at the Alpha Writer’s Workshop. But to stimulate story ideas with the group, I asked the students: “What if bread could talk to us? What do you think it would say?”

They laughed, and started saying things like “Don’t eat me!” and “Oh no…not the toaster!” in funny accents.

Exactly. The back of the bread package features a nostalgic-looking image of an old style baker shoving a loaf into the fiery oven. Does this not take on a creepy and chilling meaning, if we are to suspend our disbelief in bread that talks in a foreign accent? My point is ludicrous, of course, but this is because the message is mixed: they seem to be saying, “our product is just like people — so let’s throw it in the oven.” How are we to make sense of such horrifying contradictions?

One answer lies in the psychology of projection. If we were to entertain the childhood fantasy that these products really are living creatures, with human abilities, then our own desire to consume logically becomes mirrored back at us: we will fear that what we want to eat might also want to eat us. Consumption is inherently aggressive. (My point is related to object-relations theory, especially Melanie Klein’s theory of the “bad breast”). Thus, we must be reminded — with images of ovens and kitchens that appeal to our adult sense of mastery and civilization — that this really is just dough we’re talking about, after all.

Even so, nothin’ says lovin’ like…dough.

[See the disturbingly brilliant "Yeast Infection" exhibition to see how various artists have explored the Doughboy's dark side!]