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Enjoy Uncertainty: Randomization and the Uncanny iPod
Although the iPod shuffle is now an mp3 player that is the size of a postage stamp, the advertising campaign for the device — back in 2006 when it was the size of a stick of gum — asked consumers to “Enjoy Uncertainty.”
I can think of no better mascot for the popular uncanny. Typically, uncertainty is associated with fear, anxiety, dread, and all things terrifying — indeterminacy is the Other to the certitude of intellectual mastery. However, there can be pleasure in the unexpected – a “pleasant” surprise — and this is the crux of Apple’s iPod campaign, which is selling a product that literally “shuffles” (or “randomizes”) song files in unexpected and uncanny ways.
The “random” function of listening to music is nothing new, of course. Ever since I first saw a CD player (let alone a jukebox), I’ve seen this ability — and of course ANY item that can be indexed can also be randomized. You can close your eyes and randomize your tunes. Almost any commercial music player (CD or mp3) can be set to randomize. While you can “certainly” set up a play list and know exactly what you’re going to listen to on a Shuffle, it’s true that the Shuffle can pull random songs off of a hard drive and mix them up on the device so that you’ll never know what you’ll get when you listen to it. But we experience the uncertainty of randomization and the unexpected when we listen to the radio, too, so something else is going on here.
The marketing of the iPod attempts to package the tropes of the uncanny in both subtle and over ways that overdetermine the ambiguity between the familiar and unfamiliar in order to HIGHLIGHT its “magical properties” as a commodity. The iPod device itself is so alien in its flat “obelisk” design and lack of external readouts that we need to be sold on its symbolic power as much as its actual capabilities. As a consumer object its familiar dial/wheel is still radically unfamiliar in that it appears to resemble a remote control for something inexplicably not present — a dismembered part of a missing whole — a partial limb of a larger organism (and it is indistinguishable from the “Apple Remote” in fact). You can’t see any readouts or windows on the device to know what songs are coming. You can’t know what’s coming when you press its buttons, either. It is, in effect, a pure randomizer — like a magic wand that can conjure something unexpected-yet-ostensibly-enjoyable. It’s almost like they’re selling the remote without the TV. Apple is selling the potential of “chance,” mediated by the very act of randomization its technology enables, as something magical, so listeners can experience the uncanny surprises time and again.
From my perspective, the ‘uncanny’ elements of the packaging are most evident in the TV commercial for the Shuffle, which features the familiar “dancing silhouettes” (aways like ghosts) who dodge the threatening approach of those animated two double lines. The music implies that these random attacks are fun, but to me it appears a little frightening as those unstoppable lines keep coming, worming their way out from the corners and borders of the frame as if virtually charging at them on their own accord.
In the entire merchandising of this product, the “strange familiarity” of the iPod is reinforced by the familiarity of the graphic design. As designer Stephen P. Anderson astutely points out in an entry on his blog, the iPod Shuffle alludes both subtly and directly to the marketing of Wrigley’s Doublemint Gum. From the “gum stick” design of the device (whose instruction manual actually (jokingly?) warns users not to chew it!) to the way its packaging employs double arrows (employing the familiar “random” icon of interlaced arrows from iTunes) and shades of mint green to draw on our common social perceptions, the shuffle is one consumer product alluding to another famous consumer product, in the interest of being both “familiar” and yet “strange.” The allusion is to Doublemint gum — a product whose packaging and advertising I align with the doppelganger in my book on The Popular Uncanny – simply amazes me.
What does it mean to “enjoy uncertainty”? The pleasure of experiencing the “uncertainty” of an mp3 playlist is actually more likely an experience of unexpected recognition or synchronicity. For one thing, the source for the songs is known so a listener will not be surprised to hear Peter Frampton “come alive” on their iPod if they own that CD. Instead, they may have forgotten that they own Peter Framptom — that his music is lingering in one’s archive like the dead — and his music will become reanimated by the iPod. The “a-ha” moment of hearing Frampton “come alive” again is like the logic of the return of the repressed.
My point is that the way we interface with the media is very much analogous to the way we interface with our own memory banks. The technology is treated as organic, anthropomorphic — and given “supernatural” agency because of it.
There are algorithms at work behind the randomizing process, but we wish they were something else, because recognizing the pattern removes the thrill and the irrational belief that underpins the random surprise. Consider how a listener at City of Sound describes it: ”I love the white-knuckle ride of random listening. I’m currently enjoying the odd effect …Sometimes the random effect delivers a sequence of music so perfectly thematically ‘in tune’ that the sense that iTunes just knows is quite unsettling.”
A related “a-ha” moment that City of Sound is referencing here is the anticipatory glee of hearing how songs thematically concatenate — that is, how there seems to be a “hidden logic” between the song order, where the messages seem to be ordered with a purposeful coherence, or that there is a “hidden” will in operation, spelling out a secret message. Like, if Peter Frampton’s “Do You Feel Like I Do?” is followed — randomly — by a song that sounds like an answer (James Brown’s “I Feel Good”), an ironic response (Morris Albert’s “Feelings…nothing more than feelings…”) or even just another logical follow-up (”Do You Really Want to Hurt Me?” by Culture Club). It’s as if the ‘god in the machine’ is our own private DJ, mix-mastering a secret subtext. We imagine a human agency where there is only random chaos, granting the device the godlike powers we wish it had … but we know that these are really projections of our own desires and our own logic, reflected back to us when we weren’t prepared for it– an unexpected instance of the “omnipotence of thoughts.”
Is the message that we should “enjoy uncertainty” because we have no choice? Is it a command in the imperative voice, or a plea, or simply a symptomatic response to the illnesses of our age? Do these products assuage our fears, or pray on our insecurities? Perhaps, after all, marketing gimmicks like these mean nothing, but Mapping the Marvelous marvels over the Shuffle in a profound way:
while the iPod shuffle slogan “Enjoy uncertainty” has prompted many ironic comments on the reliability of the device, for me it’s pure genius…I’m pretty sure that at some point, in retrospect, the iPod shuffle will be considered the icon of an age characterized by insecurity and the uncertainty of knowing.
Posted by Michael Arnzen | August 2nd, 2008
Category: Advertising | Permalink
Comments: 2
Autonomous Improv and the Player Piano Effect
Wade Marynowsky’s weblog, Autonomous Mutations, highlights current uncanny art projects and other manifestations of das Unheimliche and is full of fantastic and unique examples of the aesthetic (like Karakuri ningyo), links to Machine art, and also references to uncanny theory.
I say he features the “aesthetic” of the uncanny because his blog is an offshoot of his own excellent art inquiries, featured in “Autonomous Improvisation” one of several multimedia exhibits that Marynowsky has created that integrates popular music with concept art to inquire into the uncanny nature of art and computer programming. Marynowsky describes his initial project (pictured above) and artistic intentions this way:
a prepared pianola is linked to a network of computers and is programmed to orchestrate [a palette of videotaped musicians from diverse genres performing for the camera] creating an ever-changing composition. This is presented via three-channels of audio–visual projection. Through non-determinist re-composition, the work questions if it is possible for improvisation to be programmed, or if this is simply a paradoxical endeavor. More significantly, ‘Autonomous Improvisation v1′ asks us to consider what is imposed on human autonomy in an increasingly computer-controlled society.
The Autonomous Improv exhibit employs stock icons of the uncanny in random patterns (e.g. images flicker on the wall like ghosts, projecting masked singers who look like dolls, mix-mastering clowns working turntables, etc, while the old-fashioned pianola works like a player piano with candles aglow in its heart), but the real effect of the uncanny is felt when all of this “clicks” into an accidental surprise where it seems like the object is actually making music and working in some kind of uncanny harmony.
The following video from YouTube doesn’t do the sound justice, but it is a good example of the exhibit in motion. Those interested in this project should seek out Marynowsky’s DVD from his own Demux label.
In “Alien Jukebox,” a review of the exhibit for ArtSpace, (available in a a pdf file), Sean Lowry raises an interesting question about the role of the artist/author in constructing an experience of the uncanny.
Artists have long created systems or parameters in which events might unfold. Whilst the exact outcome might be unknown, a kind of outcome is expected…whenever an artist has waited for something to rust, for torn paper to fall, for mediums to react with one another, for randomly cut up audiotape to be spliced together, or for an audience to interact with a performance, repeated activities are demonstrated to produce self-similar outcomes rather than specific outcomes. Since Marynowsky has devised the program, he has also designed the kind of outcome that it will produce. But in establishing the parameters within which the work will operate, the fact that its final configuration is automated does not necessarily imply that the technology is acting “on its own accord.”
Here Lowry is arguing against Wade Marynowsky’s assertion that the work is a form of uncanny “automata” because it does not act “on its own accord,” but is rather programmed for a particular outcome to transpire. The so-called “ghost in the machine” was put there by the artist. In other words, the uncanny experience is like a firecracker: it may stun us with a burst of angst in response to its automatic semblance, but the artist has still metaphorically lit the fuse.
But all art has an artist standing in the curtains behind it in some way (even long after his or her death!), and this is not necessarily an issue. It doesn’t reduce the uncanny effect of the artwork on the spectator. Another way of thinking about what I would call the “player piano” effect: the exhibit aims at randomness that syncs up music and image in an uncanny way, but it is nevertheless programmed in much the same ways as a player piano relies upon a script to play its tune. However, in this case, the script roll has been programmed to randomize its notation and express that randomization through imagery of the uncanny that invites the observer to reflect on the random nature of the moment in juxtaposition to its orchestrated planning and programming. It is this irreconcilable conflict, perhaps, which is felt as uncanny.
It is the planned accident that anticipates uncanny synchronicity (a la Karl Jung)…perhaps this is one of the appeals of all improv.
I like how Lowry muses over Marynowsky’s work by recalling and contrasting it to the work of the surrealists, like Duchamp, who employed the uncanny but in a highly conceptual (and less experiential) way. Later in his review, he brilliantly writes that artwork like this is inherently more intimate, a symptom that the role of authorship [has shifted] toward that of artist as facilitator of experience.
Lowry considers the way technology works in relationship to this cultural shift, and muses over its implications:
The viewer now enters a relationship with a machine that extends the art action across time. Just as cinema once provided a new and strange way of experiencing life, the computer is now seemingly and endlessly extending our experience of the uncanny. “Notions of originality,” as French critic Nicolas Bourriaud put it in 2002, “…are slowly blurred in this new cultural landscape”…The challenge facing emerging and hybrid art forms is the need to generate and maintain a public.
Given Marynowsky’s integration of music and programming, and his blog’s features on musical bots, I would imagine that Marynowsky would be interested in David Byrne’s ’singing robot’ project, and vice-versa.
Posted by Michael Arnzen | July 6th, 2008
Category: Art+Music | Permalink
Comments: 1
“Voice of Julio” by David Byrne and David Hanson
Meet Julio — the singing robot.
“Voice of Julio” is an art project by David Byrne (Mr. Big Suit from the rock band, Talking Heads) and David Hanson (creator of “conversational character robots”) currently on exhibit at the “Machines and Souls” exhibition in Madrid (ends mid-Oct 2008). Julio is made of electrons and rubber, but sings with Byrne’s voice, and his face is programmed to mimic the gestures and expressions of a vocalist. In his project description, “Julio the Uncanny,” Byrne writes:
Knowing that singing elicits an emotional reaction from a listener and observer, I sense that encountering Julio might push some very odd buttons….We think of seeing and looking as something optical, something the eyes do. But actually seeing something, and recognizing it, is a lot more than that — it is the act of “naming” the thing the eyes are locking on to. It involves other meta brain functions that often have nothing to do with optics or the muscles controlling the eye. If seeing were just the visual and eye-muscle behavior, then isn’t that the same as what Jules does? And then isn’t singing, and displaying the attendant emotions, the same as what Julio does?
We tend to think that our emotions live inside — in our “hearts” and minds…I think it’s more complicated and more confusing than that.
Byrne discusses the uncanny effect of simulacra — the robot’s human-like appearance — but what strikes me about the premise of Byrne’s installation is the focus on song — utterance — as the actual source of indeterminacy. I think the “strange familiarity” of hearing a voice you might dimly recognize from popular culture — Byrne’s — originating from an inorganic medium might be what accounts for the uncanny effect more than just the cognitive dissonance of perceiving a combination of the human and inhuman. The sound of popular culture is enmeshed in the “organic” vocalizations — an echo from days gone, radio stations played, CDs danced to — nostalgia returned as future tech. Perhaps it is this temporal contradiction that enhances, if not accounts for, das Unheimliche.
On singing and the uncanny, Byrne writes:
Like many animals, humans sing for pleasure, for sex, for attention, to express pain, to relieve angst and to join and participate in a social group. All of these urges seem, if not uniquely human, at least not at all machine like. To see machines mimic these aspects of human life, is to watch some part of our imagined souls being appropriated.
You can watch a video in Byrne’s recent blog entry about the role of the soul in all of this, “Machines and Souls (Máquinas y Almas)” and then see (and hear) Julio in action to judge for yourself.
Posted by Michael Arnzen | July 4th, 2008
Category: Art+Music | Permalink
Comments: none





